Designed for managers and team leaders who want to greatly improve their knowledge of team management and improve their success rate. The course includes individual and team motivation, managing difficult team members and effective ways of keeping the whole team on track and on budget.

This course covers everything you need to manage and motivate a successful sales team. You will be able to set goals and targets whilst getting buy in from the whole team. If you take your career seriously then this course is a must.
Manager or leader? Understanding the roles and responsibilities of both.
An understanding of how a team can fail and how to avoid it.
Identifying important objectives and team plans.
Managing and leading your team in a changing market place.
Communication skills needed to lead a successful team.
How different people are motivated and how to adapt for greatly improved results.
Ensuring the team is motivated to put plans into action with commitment.
How and when to use the management styles available to you.
Communicating your expectations.
Setting targets and establishing methods for achieving them.
Controlling the process by which goals and targets are met.
How to introduce and monitor individual Personal Action Plans (PAPS).
How to conduct effective meetings.
How to tackle problems and decide on the most appropriate solutions.
What to delegate, and how to delegate it, whilst minimizing fears the team may have.
How to be assertive in difficult situations.
Identifying areas for individual and team improvement and and dealing with under-performance.
Developing your training and coaching skills and how to improve on an annual basis.

SUPPORT All our courses come with one year’s telephone support. This allows delegates to talk with a trainer and get advice and training material when working on projects. Call 02380 840376 for more information

  Managers and team leaders who have attended this course reported that they were able to get the whole team motivated and back on target. They also said that they had more time to do both parts of their job efficiently "Designed for managers who want to get the best out of their team"