“Great speaker, very interesting subject matter and a brilliant book.” Peter Clayton tells you all you need to know."
Helen Sayer - Evening Standard

Informative, entertaining and useful. Highly recommended."
P. Cranmer

"An excellent approach to the difficult subject of body language . Clayton has a knack of explaining it in such a way that makes sense. I for one am a new convert. Don’t miss him the next time he is in the USA." - Sandra Whittington - NY Times

"Peter has a very interesting and helpful approach to a difficult subject. He has a great deal of knowledge and has been very helpful"
Richard Arnold

"They don't know what's happened to them but they just become aware that they have been analysed correctly"
Andrew Shanahan - The Guardian

A very practical approach to the subject of body language. Well worth a read." - Jane Dawson Daily Mail

“An interesting subject delivered in a useful way. I shall be watching everyone in a different way from now on.
Tom Lyndham - The Independent

“Excellent speaker and a must-read book”
Nigel Randle - Daily Mirror

"Plenty of very useful information when\ traveling overseas. A good approach to the subject. Highly recommended."
Alison Walker - Wall Street Journal

Most specialists in the world of body language generalize too for my liking. Peter Clayton really does understand this specialist subject
and explains it even better.
Jonathan Palmer
Assistant Producer - ITV

"I would like to believe in body language, but I am told if I fold my arms I am being defensive when I know I’m not. What is the truth behind folded arms?"

Answer - Folding your arms means you could just be cold.  Without facial expressions to help, folded arms as a sign of body language is not much use. If you were talking to me, and then folded your arms, moved very gently a few inches away from me, your eye contact dropped from 80/90% down to 50/60% and when you spoke you sounded much quieter than before, then I would have to draw the conclusion that there was something wrong. When several pieces of body language happen simultaneously it is called a cluster. The arms folded, the small movement away, eyes drop and voice drop all form a body language cluster to show there is something wrong. However, you could have folded your arms, moved very slightly closer and eye contact increased to 90%+ with dilated pupils and an enthusiastic voice, then this is the opposite and would have been thought of showing increased interest.

“What are “Beady and Bambi” eyes?”

Answer - ‘Beady eyes’ is a term that has been used to describe the eyes of a person who, generally speaking, we do not trust. “I could see it in his eyes”. Their pupils become constricted or tiny. Constricted pupils are often used in movies to make sure that we dislike the bad guy. (It’s done with eye-drops.) Pupils constrict when someone is being deceitful, lying, angry or displaying negative emotions.

Bambi eyes - When someone is enthusiastic about something or someone their pupils will dilate. They are reminiscent of characters in Disney films which have big eyes. I started to use the term about 20 years ago and it seems to have stuck with me. It's useful to see when someone's eyes are “Bambi-like” especially during a sales visit and even better when negotiating. It is quite useful in interviewing as well!

Question:-I have always been told to look someone in the eyes when talking to them, but sometimes I feel uncomfortable and I am not sure whether this is right.

Answer - Quite often when we are young, parents or guardians will say “Look me in the eye and tell me the truth.”  As we grow up we believe that this is a normal everyday part of communication, but in point of fact it can be intimidating for others and sometimes it is difficult to keep concentration whilst staring into someone’s eyes.

It is better to look at the whole face, as if you were staring at something about 12 inches in front of the face, so it is looking or gazing rather than staring.  In this way you are not looking directly into the eyes and maintaining concentration will be easier. As for the person you are looking at, most people would feel more comfortable.

"When someone is being difficult in a meeting is it possible to use my own body language to help calm things down?"

Answer - it is not too difficult to intimidate someone by staring them in the forehead.  I do this when someone is trying to be assertive or giving me a hard time when negotiating. If you lower the volume of your voice at the same, it invariably makes them feel uncomfortable, which can be quite rewarding as well a bit of fun on occasions.  Give it a try.