TRAINING COURSES

TRAINING COURSES

 

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This very successful course has been designed for those moving into their first management position. It will provide you with an understanding of the role and responsibilities of a new manager together with the key skills and knowledge necessary to manage people effectively. The programme includes motivation, guidance, support, problem solving, developing staff, effective meetings and performance reviews.

 
You will leave with the essential skills needed to become a successful manager. You will have a series of practical tools and techniques to make your job easier as well as the tools to improve your team’s performance and get results
PREPARATION & PLANNING
Making the change to being a manager and a leader.
The role and responsibilities as a manager.
Key management tasks and competencies.
TEAM MANAGEMENT
Understanding and managing your priorities.
Managing time, yourself and others.
How to delegate to those who were previously your peers.
TEAM MOTIVATION
Understanding how motivation works.
Giving feedback in a constructive way.
Key elements to effective meetings.
DEVELOPMENT AND IMPROVEMENT
Identifying areas for improvement and development.
Developing staff through training and coaching.
How to introduce and monitor individual Personal Action Plans (PAPS).
How and when to use the main management styles available to you.
DEALING WITH PROBLEMS
Learning to be assertive in difficult situations and overcome barriers to assertiveness.
Managing difficult members of the team.
Dealing with under-performance.
Communicating objectives and expectations.
GOALS & TARGETS
Controlling the process by which goals & targets are met.
How to tackle problems, consider alternatives and their implications, and decide on the most appropriate solutions.
SUPPORT
All our courses come with one year’s telephone support. This allows delegates to talk with a trainer and get advice and training material when working on projects. Call 02380 840376 for more information.